• Course Delivery
  • Tuition
  • Duration
    3 Weeks


There have been mass movements of refugees many times before. The World Wars saw tens of millions fleeing their homes, the partition of India and Pakistan, the independence of Bangladesh, the Rwandan genocide and civil conflicts around the world have all created refugees and there are millions. They are a massively diverse group, speaking many languages, of different ages, religions, and ethnicities. Men and women, young and old, rich and poor.

In many ways, refugees may have nothing in common except for the fact that they have had to leave their home, a decision that nobody takes lightly and one that impacts on every aspect of their lives. Many flee war, while others flee a risk of violence that is specific to them, their families, or the group they're perceived to belong to. Critical to understanding this group of people is a recognition that they are not unusual. Refugees are ordinary people in extraordinary circumstances.

In recent years, we've been inundated with images of refugees fleeing conflict and persecution in countries like Syria, Afghanistan, and Eritrea. There is a situation of humanitarian crisis in many of the countries that refugees currently flee to. In the current massive increase of refugee flows that have been perceived as a refugee crisis, skill needs are changing rapidly - calling for updated training within a more comprehensive and interdisciplinary approach.

Cultural mediators hold a central role in addressing the needs of refugees and asylum seekers in the context of the current humanitarian crisis in Europe. Cultural mediators are directly involved in the facilitation of relations between newcomers under civil society, working towards the mutual exchange of knowledge and towards establishing positive relations between individuals from diverse cultural backgrounds and ethnic origins.

This course aims to address the needs of interpreters, NGO practitioners, volunteers, refugees, researchers, and students. It will develop a set of skills needed to respond to this humanitarian crisis, which will include group management, intercultural communication, conflict resolution, counselling, and negotiation.


On successful completion this course, you will be able to:

  • Discuss the legal, social and cultural grounding for the refugees integration in different European countries
  • Evaluate the idea of social integration, assessing ways in which cultural mediators could offer adequate support to refugees, asylum seekers and migrants
  • Assess strategies for mediators to support refugees and attend to their own self-care
  • Reflect critically on the process of intercultural communication and interpretation, in the reality of and in the world with refugees
  • Demonstrate awareness of principles of psychological well-being and socio-emotional health of refugees
  • Explore the skills needed to work with refugees including group management, intercultural communication and conflict negotiation

Key Dates

Application Deadline
Start Date
2 Sep 2019
2 Sep 2019

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